We can all say that technology has made everyone’s life a lot easier. We use technology when we shop online, pay bills and read emails. But this also means that we should not have to fear computer viruses or identity theft. The following will give some examples on how to give the user a more memorable experience online.
When it comes to shopping online the user should always check to see if the site has a secure connection. There are two ways to find out if the site is secure. One way is that a secure site always starts with https (Hyper Text Transfer Protocol Secure). This means that the site is secure and that information that is being transmitted is encrypted. Another way to find out if the site is secure is that when you are going to check out there is an icon that says that it has been verified by the BBB (Better Business Bureau).
Paying bills online seems easy but it can also be terrifying with this being the biggest target for identity theft. The user should make sure the site for paying bills is secure. When possible the user should also keep a hard copy of the bill to verify the amount paid. When paying bills online there is usually a confirmation number or code given by the site. This should be written down and the user should call the company to make sure the payment went through. If the user suspects that there is a problem he/she should call the company to report it and call the bank to stop payment on the bill.
Reading emails is what sometimes get computer users into trouble. This is the one place where identity thefts and viruses can occur. Criminals who want to steal someone’s identity use the email as a way to do it. They usually send a false email with the name of a reputable company, usually a bank, and ask the user to enter their personal information to verify their account. Some users take the bait and this is when their identity is stolen. Banks have said that they would never ask account holders to enter their information via email. If a user suspects this they should call their banks to block their accounts from being robbed. Emails are the usual suspect when it comes to computer viruses. A user may receive an email that asks the user to open an attachment. Once the user opens the attachment the computer is infected and it may either crash or act as a way to get information from the user. Away to combat this is by installing a good anti-virus program. The anti-virus programs should be run to scan the email before it is read or to scan an attachment before it is opened.
The preceding steps can help the user have more enjoyable experience online. These steps are not fool proof. The user should always stay vigilant and report anything that is out of the ordinary.